Privacy Policy

Craigton Packaging Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or contact us.

For the purposes of data protection law, Craigton Packaging Ltd is the data controller.

What Personal Data We Collect

We may collect and process the following types of personal data:

Contact information – such as name, company name, email address, telephone number, and postal address
Enquiry information – details you provide when contacting us via the website, email, or telephone
Technical data – including IP address, browser type, operating system, and website usage data
Business-related information – where you engage with us as a customer, supplier, or business contact

We collect personal data when you:

Contact us via our website, email, or telephone
Submit an enquiry or request information
Do business with us as a customer or supplier
Browse our website (via cookies and similar technologies)

How We Use Your Data

We use personal data for the following purposes:

To respond to enquiries and communicate with you
To provide information about our products and services
To manage customer and supplier relationships
To operate and improve our website
To comply with legal, regulatory, or contractual obligations

We will only use your personal data where we have a lawful basis to do so.

Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Consent – where you have given clear permission
Contract – where processing is necessary to fulfil a contract or take steps before entering one
Legal obligation – where we are required to comply with the law
Legitimate interests – where processing is necessary for our business and does not override your rights

How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration.

Personal data is only retained for as long as necessary for the purposes it was collected, or as required by law.

We secure both our electronic and paper information.

We secure our information both at rest with us and during any necessary transfers.

We understand the relationships and responsibilities between data controllers and processors and ensure anyone processing information for us meets standards equivalent to our own.

We manage any changes to processes or infrastructure to ensure we maintain security of information.

Sharing Your Data

We do not sell or rent personal data.

We may share personal data with:

Professional advisers (such as accountants or legal advisers)
Service providers who support our IT or website operations
Regulatory or law enforcement authorities where legally required

All third parties are required to respect the security of your data and treat it in accordance with the law.

Our website may use cookies to improve functionality and analyse website usage.

You can control or disable cookies through your browser settings.

Further information can be provided in a separate Cookie Policy if required.

Your Data Protection Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details below.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Craigton Packaging Ltd
43–45 Scott's Road, Paisley, Scotland, PA2 7AN

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Company name: Craigton Packaging Ltd
Company Registration Number: SC191127
VAT Number: 751 5974 07

Website: www.craigton.com

Email: admin@craigton.com